Privacy Policy

Last updated: July 9, 2026

ALARM CENTAR d.o.o. za djelatnost privatne zaštite (hereinafter: "ALARM CENTAR", "we", "us", "our") respects the privacy of its users and is committed to protecting their personal data in accordance with Regulation (EU) 2016/679 (GDPR), the Act on the Implementation of the General Data Protection Regulation, and other applicable laws of the Republic of Croatia.

1. Data Controller

ALARM CENTAR d.o.o. za djelatnost privatne zaštite

Božidara Adžije 26

10000 Zagreb

PIN (OIB): 34670049520

E-mail: info@alarmcentar.hr

Phone: +385 (0)91 3646 095

2. Personal Data We Collect

Through our contact form, we may collect the following information:

  • First name

  • Last name

  • E-mail address

  • Phone number

Data is collected exclusively when voluntarily provided by the user.

3. Purpose of Processing Personal Data

We process your data for the following purposes:

  • Responding to inquiries sent via the contact form,

  • Communicating with potential or existing clients,

  • Providing requested information about our services,

  • Protecting the legitimate interests and security of our website.

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process personal data based on:

  • Article 6, paragraph 1, point (b) of the GDPR – when processing is necessary to take steps at the request of the data subject prior to entering into a contract,

  • Article 6, paragraph 1, point (f) of the GDPR – our legitimate interest in responding to inquiries and maintaining website security,

  • Article 6, paragraph 1, point (a) of the GDPR – when consent is required (e.g., for certain types of cookies).

5. Data Retention Period

We store personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal regulations.

Data submitted through the contact form is retained for as long as needed to process the inquiry and potentially establish business cooperation.

6. Sharing Data

We do not sell or lease your personal data to third parties.

Data may be accessed exclusively by:

  • Our web hosting provider,

  • IT support providers when necessary for website maintenance,

  • Competent state authorities when required by law.

All data processors are obligated to implement appropriate measures for personal data protection.

7. Cookies

Our website uses cookies to ensure its proper functioning and to enhance the user experience.

Cookies may include:

  • Necessary cookies that enable basic website functionalities,

  • Functional cookies,

  • Analytical cookies (subject to user consent),

  • Marketing cookies (if used and subject to user consent).

Upon their first visit to the website, users are shown a cookie notice through which they can manage their preferences. Users can modify or withdraw their consent for cookie usage at any time.

8. Data Security

We apply appropriate technical and organizational protective measures to prevent unauthorized access, loss, alteration, or misuse of personal data.

9. Rights of the Data Subject

In accordance with the GDPR, you have the right to:

  • Request access to your personal data,

  • Request the rectification of inaccurate data,

  • Request the erasure of data when legal conditions are met,

  • Restrict the processing of your data,

  • Object to the processing,

  • Request data portability, where applicable,

  • Withdraw consent at any time when processing is based on consent.

To exercise your rights, you can contact us via e-mail at:

info@alarmcentar.hr

If you believe that your rights have been violated, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

10. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy to ensure compliance with legal regulations or changes in our business practices.

All changes will be published on this page along with the date of the last update.